1-Sentence-Summary: How To Win Friends And Influence People teaches you countless principles to become a likable person, handle your relationships well, win others over and help them change their behavior without being intrusive.
Read in: 4 minutes
Favorite quote from the author:
Another self-help classic, published even one year before Think And Grow Rich, in 1936, this has sold over 15 million copies throughout the 80 years it’s been in print.
This book has surely shaped behavioral psychology the way we know it today, as it reads like an instruction manual on how you can be more liked by others, get them to do favors for you and even change their behavior under your influence.
However, none of it is based on manipulation and deceit. Dale Carnegie does it all based on the core idea that you can change other people’s behavior simply by changing your own.
Here are 3 valuable lessons from the summary on Blinkist:
- You can make a great first impression just by smiling.
- To be interesting to others, talk about their favorite topic: themselves.
- If you want to convince people, get them to say yes a lot.
Ready to become a master of influence? Rock and roll!
Lesson 1: A simple smile is all it takes for you to make a great impression.
There’s that famous quote about how actions speak louder than words, because in the way we act we truly show whether we follow through on our intentions, instead of just stating them.
The easiest action you can take to make others instantly like you then, is to smile.
Just like we all tear up when a baby laughs or smiles at us, or feel a rush of endorphins from seeing a dog wag its tail in our presence, we can’t help but feel affection towards someone who smiles at us.
Now imagine a smile being the first thing you see the first time you meet someone and shake their hand – of course you’re going to like them!
More than half of our communication is based on body language, so a smile vs. a frown can make the difference between making a new friend or selling a car and striking out.
What’s more, smiling isn’t a one-way road, it helps you directly too.
By consciously smiling you’ll generate positive feelings “by accident”, just like positive feelings can cause you to smile without meaning to.
So the next time you meet someone new, turn that frown upside down and smile as you shake their hand!
Lesson 2: You can be interesting to others by getting them to talk about themselves.
What’s everyone’s favorite topic?
We all love people who listen to us for hours end as we yatter on and on about our own lives.
People always think to be interesting you have to share many fascinating stories and constantly talk about your accomplishments.
That couldn’t be more wrong. You don’t even have to talk to be interesting.
Humans are naturally self-centered, we are our own biggest interest, and boy do we get excited if we meet someone who shares that interest!
Give other people your full attention, don’t interrupt them, be genuinely interested, ask follow-up questions, don’t rant about yourself and, most importantly, listen.
You’ll be amazed at how many people will say things like this about you: “That Nik guy was so great to talk to, what an interesting person!”
If you want to go one step further, you can do what Teddy Roosevelt did, and even prepare yourself before you meet someone by researching them online and trying to pick 2-3 of their favorite topics, which you can then address and get them to talk about.
Lesson 3: In order to convince people, you have to get them to say yes a lot.
Dale Carnegie has 3 steps to help you convince people, the premise of all of them being that they don’t know you’re trying to change their mind.
We hardly defend anything as strongly as our own opinions, so the second we’re on to someone trying to win us over, it’s a hopeless cause.
Unless you’ve spilled the milk already, here are 3 steps to help you succeed:
- Be nice. Do the above. Smile. Listen. Be polite and patient, that’s the basis of any successful persuasion and for that matter, should be the basis of any conversation.
- Make it clear you have the same goals. Your conversation partner must believe you share the same interests and vision, so emphasize that by talking about the interests you actually share. They have to know you’re really on their side and want what’s best for them (which you hopefully are anyway).
- Ask them lots of small questions that they answer with yes. Once you’re sure you’re both on the same page, you can start laying out your arguments, but do it by asking questions your partner can answer with yes as much as possible. Then, when you make your final point, you’re more likely to get a yes as well.
The idea behind this approach, called the Socratic method, is that the probability of a final yes goes up with every yes you get before.
This is due to the human consistency bias – we wan’t to be consistent in our actions, so we’re unlikely to break a long chain of yeses.
My personal take-aways
I could easily have summarized every single blink in this summary, such a good one. The tips are incredibly simple, which is probably also why they’re so powerful.
All of them you can start applying right now, and the book carries a strong message of “Be the change you want to see in the world.”, which I really like.
A lot less sciency than Cialdini’s Influence, which makes it a light read. Haven’t read the full thing myself, but can’t wait until I get my hands on it.
The summary on Blinkist is highly recommended!
What else can you learn from the blinks?
- How Abraham Lincoln learned to never criticize others the hard way (swords involved!)
- Why “Thank You” and “Sorry” will help you call in favors
- What Dale Carnegie said to a bored employee to brighten his day and show his appreciation and why that’s the golden rule
- The simplest trick you can use to show others you care
- How many arguments you should engage in and why (hint: it’s less than 1)
- Which language to use when others are wrong
- What to do differently when you yourself are wrong
Who would I recommend the How To Win Friends And Influence People summary to?
The 14 year old who just got a paper route, and now has to talk to a lot of people, the 27 year old girl who usually spends a lot of time on dates talking about herself, and anyone who’s job involves selling something.